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Full-Time Receptionist/ Intake Specialist Opportunity

Are you a friendly and organized individual with a knack for creating positive first impressions? Are you passionate about empowering others? Do you enjoy creating a positive environment and greeting new people you meet with encouragement? If so, Moses House Ministries would like to hear from you. We are currently hiring for a Receptionist/ Intake Specialist who will work directly with parents, helping them learn about the programs available to them and guiding them through the enrollment process.  

Moses House Ministries provides help and offers hope to families with young children living in the High Desert. For the past 27 years, we have been a beacon of hope, offering a range of services designed to empower families and individuals to overcome adversity and achieve their God-given potential. We work as a team to see lives changed. We offer helping hands and caring hearts to families in crisis, ensuring children grow up in nurturing homes – free from the risks of abuse and/or neglect. We wrap all of our services around each family, offering a framework for building success, while providing support to grow.

 

As a Receptionist/ Intake-Specialist, you will be the ambassador of our ministry, providing a warm and welcoming atmosphere for everyone who walks through our doors or contacts us by phone. Your role will be essential in creating a positive first impression and ensuring the smooth operation of our office and program services. You will be working compassionately on behalf of all families in order to help them receive the resources they are looking for and offering hope that they have found the right place.

 

Responsibilities include:

  • Greet clients, visitors, and employees with a friendly and professional demeanor;

  • Answer and direct incoming calls to the appropriate departments;

  • Provide intake and assessment for new families in an individual appointment and/or group orientation;

  • Manage the reception area, ensuring it is tidy and well-organized;

  • Assist with scheduling appointments and managing the company calendar;

  • Coordinate and book meeting rooms as needed;

  • Receive and distribute income packages;

  • Maintain security by following procedures and monitoring visitor access;

  • Provide basic information about the organization and its services to callers and visitors;

  • Support various administrative tasks, including data entry and filing;

  • Collaborate with team members to ensure efficient office operations.

 

Qualifications:

  • High school diploma or equivalent;

  • Experience in receptionist or customer-facing role;

  • Excellent verbal and written communication skills;

  • Empathetic and approachable demeanor, with the ability to connect with diverse groups of parents and caregivers;

  • Professional appearance and demeanor;

  • Strong organizational and multitasking abilities;

  • Proficiency in using office equipment, including multi-line phone systems, computers and multifunction printers;

  • Familiar with office software, including Microsoft Word, Excel, Access, etc.

  • Bilingual preferred (English/Spanish), but not required;

  • Positive attitude and the ability to remain calm under pressure.

 

Benefits:

  • Competitive wages and benefits package;

  • Opportunities for professional development and continued education;

  • Positive and collaborative work environment with a team focused on the mission;

  • The opportunity to make a meaningful and lasting impact on families and children in our community.

 

If you are dedicated and have a passion for helping parents and caregivers build strong and resilient families, we invite you to apply for the Receptionist/ Intake-Specialist position at Moses House Ministries. Please submit your resume and a cover letter outlining your relevant experience and your approach to front office management to jobs@moseshouse.org.

For more information on this position, please call Matthew Coughlin, Executive Director at (760) 955-1895 ext. 150.

View Job Description

Position will be open until filled; however, we are looking to fill this position as soon as possible. Please submit resumes as soon as possible. If you yourself are not interested in this position, but know someone who would be a great fit for our team, please pass this message on. We are blessed to have friends like you to draw from and look forward to meeting whomever God is leading this way for the benefit of the families we work with. Thank you.

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